Collections Specialist Resume

Contact Information

Logan Cheeke
12A 1nd Floor,
Sindhi Soc., Mumbai
(022)-1234567

logancheeke@gmail.com

Career objective

To obtain a position as a collection´s specialist or manager/assistant collection´s manager.

Career Achievements

  • Received Presidents Award and Sales Excellence Award.
  • Report Requirements For Credit Bureaus
  • Develop & Implement Operational Procedures
  • Credit Card Debt Collections
  • Verify Credit References
  • Personal & Automobile Loan Collections

Experience

2006 – 2010

Credit & Collections Specialist
Comprehensive Identification Products, Mumbai

  • Responsible for collecting on all domestic and international outstanding accounts.
  • Negotiated payment of past due balances, including coordinating and maintaining payment plans
  • Placed accounts on credit hold.
  • Assisted in credit investigation process for new and existing customers.
  • Responsible for reconciliations including stop pays, billing errors, short pays, check requests and refunds.

2003 – 2006

Senior Credit & Collections Specialist
Samsung Electronics, Mumbai

  • Collected $9,000,000.00 from two major retailers after an office visit.
  • Reduced charge backs from 1.5 million dollars to $50,000 on distribution accounts.
  • Managed a portfolio of major retail and distribution accounts totaling $70,000,000
  • Worked closely with Sales force to keep orders flowing out the door.

2000 – 2003

Collections Manager
Riverworks Credit Union, Mumbai

  • Responsible for collecting on residential mortgages, auto loans, personal loans and lines of credit.
  • Coordinated claims, adjustments, correspondence, bankruptcy issues and bills.
  • Negotiated payment plans on past due balances.
  • Assigned charge offs to attorneys and collection agencies.
  • Responsible for filing all small claims.

Education and Certification

  • M Com

Mumbai University, Mumbai

  • B Com
    Mumbai University, Mumbai
  • H.S.C (Commerce)
    S.K Somaiya College, Mumbai

References

Sohan Singh
Web Designer
Infotech Ltd., Mumbai
sohansingh@gmail.com

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