Telephone Operator Resume

Contact Information

Logan Cheeke
12A 1nd Floor,
Sindhi Soc., Mumbai
(022)-1234567

logancheeke@gmail.com

Career objective

Looking for a Job as an Telephone Operator in a well known organization.

Career Achievements

  • Computer Interpersonal SALES
  • Windows Loyal Customer Service
  • Microsoft Office Team Player Communication
  • Presentations Versatile Employee Motivation
  • Print Shop Negotiator People Oriented
  • Adobe Reader Self Motivated Multi Tasking
  • Network Knowledge Energetic Product Knowledge

Experience

2008 – 2009

Customer service representative
Teleperformance, Mumbai

  • Monitored agents to ensure appropriate needs were met.
  • Maintained sales by offering over 75% of the time.
  • Manage Customer account and update them ensure maximum performance.
  • Maintain and correct issues in networks for companies and clients.

2006 – 2008

Telephone Operator
G-Stek Tooele, Mumbai

  • Directed Local and Overseas Government Morale support calls.
  • Updated and proof read computer, books, and files.
  • Was main for front to national security alerts.
  • Did reports of extensive trouble shooting to provide documentation for future reference.

2003 – 2006

Telephone Operator
Smitty┬┤s Enterprise Inc. Stansbury Park, Mumbai

  • Called clients to make sure bids, and customer service was satisfactory.
  • Negotiated full arrangements to bring Business and sales to company.
  • Completed in-bound calls to residential customers to close the sale.
  • Maintained high amount of sells to keep a growing business thriving with marketing services.

Education and Certification

  • B.Com
    Mumbai University, Mumbai
  • H.S.C (Commerce)
    S.K Somaiya College, Mumbai

References

Sohan Singh
Web Designer
Infotech Ltd., Mumbai
sohansingh@gmail.com

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